Join our visitor centre team and create the holiday of a lifetime for our guests with our huge range of exciting activities
Explore Niseko is a leading activities booking center and provider in the renowned Niseko area of Hokkaido, Japan. Committed to delivering exceptional hospitality and unforgettable experiences, we cater to guests from around the world who come to enjoy the world-class skiing and snowboarding, as well as the unique cultural offerings of the region.
Job Description:
Explore Niseko is currently seeking friendly, punctual, and reliable individuals to join our team as Drivers for the upcoming winter season. In this essential role, you will help ensure our guests enjoy a smooth, safe, and memorable experience by providing timely and courteous transportation throughout the Niseko area.
As a Driver, you will be the face of our brand on the road - welcoming guests, assisting with equipment, and offering local knowledge and recommendations that enhance every journey. Your professionalism, flexibility, and attention to detail will play a key role in delivering the exceptional service that Explore Niseko is known for.
Responsibilites:
Safely transport guests to and from various destinations within the Niseko area, including ski resorts, activities, and local attractions
Provide a warm and friendly welcome to guests, assisting with ski gear and other belongings
Conduct timely pick-ups and drop-offs for a variety of Explore Niseko tours and experiences
Coordinate and adapt driving schedules based on daily operational needs and tour bookings
Support the booking consultants with logistics, guest communication, and on-the-ground coordination
Ensure vehicles are clean, well-maintained, and meet all safety standards at all times
Offer guests accurate, helpful information about local activities, attractions, and amenities
Respond to guest inquiries with professionalism, enthusiasm, and a focus on delivering exceptional customer service
Collaborate with fellow team members to ensure the smooth and efficient delivery of guest services
Perform basic maintenance and cleaning duties with vehicles, equipment, and facilities.
Perform other tasks as requested by management.
Qualifications:
Valid International Driver’s License with a clean driving record
Confident and capable driving skills; experience driving in snowy or winter conditions is strongly preferred
Previous experience working in a ski resort or similar hospitality environment is an advantage
Friendly, approachable, and guest-focused personality with a genuine passion for hospitality
Strong communication and interpersonal skills, with the ability to engage comfortably with international guests
Flexible availability, including willingness to work evenings, weekends, and holidays
Prior experience in customer service or the hospitality industry is preferred
Fluency in English is required; additional language skills, particularly Japanese, are a plus
Must have, or be eligible for, a Japanese Working Holiday Visa
Benefits:
¥10,000 Staff Accommodation - located in Hirafu, Niseko, Kutchan, or Annupuri.
Full-time Employment, including paid training - Work with us from December 1st, 2025 to February 25th, 2026, with the possibility of extending your contract depending on availability and performance.
Competitive Pay - Earn ¥1300 per hour, with a minimum of 80 guaranteed hours per month.
Plenty of Skiing/Riding Time - With a schedule that allows ample time for leisure, you can hit the slopes and make the most of Niseko's world-class ski resorts.
Discounted Lift Pass - Get discounted access to the Hirafu/Hanazono Lift Pass, so you can enjoy Niseko’s famous powder without breaking the bank.
Discounted Activities & Services - Access exclusive discounts for a wide range of activities and services in the Niseko area, from Explore Niseko, Hokkaido Core, and Niseko Portfolio.
Complimentary Transfer - We’ll provide a free transfer from New Chitose Airport to your staff accommodation on designated dates.
How to Apply:
Please send your resume, cover letter and copy of your drivers licence to [email protected] with the subject line:
“Explore Niseko - Driver” + Your Name
In your application, be sure to include:
Why you're interested in joining our team
What makes you a great fit for this position
We’re looking forward to hearing from you and hopefully welcoming you aboard!
Interview Process:
Shortlisted candidates will be contacted throughout July and August for interviews